Get in Touch With Us
If something on this site has raised a question, if you've spotted an error in one of our reviews, or if you'd simply like to share feedback about our coverage of US online casinos, this page explains the best way to reach us and what you can expect when you do.
How to Reach the Editorial Team
Email is the most direct and reliable way to contact us. Every message is read by a member of the team, and we aim to respond within two working days. You can reach us at [email protected].
To help us get back to you faster, a brief description of your enquiry in the subject line goes a long way. We handle a range of topics — from content corrections to partnership discussions — and knowing the nature of your message upfront means it reaches the right person without delay.
What You Can Write to Us About
We welcome messages of all kinds. The most common reasons readers get in touch include:
- Content questions — If something in our casino comparisons, bonus guides or how-to articles is unclear, ask us. We cover topics like free spins no deposit offers, wagering requirements, withdrawal timelines and US licensing, and we're happy to explain anything that needs more detail.
- Accuracy and corrections — Casino offers change frequently. If you've noticed a bonus term, rating or factual detail that looks out of date, please flag it. We take accuracy seriously and investigate every correction request.
- Reader feedback and suggestions — If there's a topic you'd like us to cover — a specific casino, a payment method, a state regulation — we genuinely consider reader suggestions when planning new content.
- Editorial and partnership enquiries — If you represent a brand or organisation and would like to discuss how we might work together, please introduce yourself and outline your proposal. We'll review it and reply accordingly.
- Responsible gambling concerns — If you or someone you know is struggling with gambling and you're not sure where to turn, mention it in your message and we will point you toward appropriate support services, including the National Council on Problem Gambling helpline at 1-800-522-4700, available 24 hours a day.
What to Expect After You Contact Us
When your message arrives, it is reviewed by a real person on the editorial team — not an automated filter. We do not send generic auto-replies in place of an actual response.
Our standard response window is two working days. During particularly busy periods it may run a little longer, but we will always follow up. If you haven't heard from us after four working days, it's worth checking your spam folder and resending if needed.
A Note on Editorial Independence
American Casinos operates as an independent comparison site. Our reviews and rankings reflect editorial research and assessment. While we may earn commission when readers follow links to casino partners, commercial relationships do not determine how casinos are ranked or reviewed — that is governed by our editorial criteria alone.
If you have concerns about how a particular casino or offer has been represented on this site, we want to hear about it. Editorial integrity matters to us, and reader scrutiny is part of how we maintain it.
Responsible Gambling — A Standing Commitment
Every casino we cover on this site holds a valid licence in the jurisdiction where it operates, and we only feature sites available to eligible US players. That said, we recognise that gambling carries real risks, and we take our responsibility to flag those risks seriously.
If gambling has stopped being enjoyable, or if you're finding it hard to stay within limits you set yourself, please reach out — either to us, or directly to a support service. Useful starting points include:
- National Council on Problem Gambling (NCPG): 1-800-522-4700 or ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- Your state gaming authority — most regulated states maintain their own self-exclusion programmes and support referral services.
Who This Site Is For
American Casinos is written for adults in the United States who are researching online casino options for entertainment purposes. You must be at least 21 years old to gamble online in most US states, and you must be physically located within a state where online gambling is legally permitted at the time you play. Availability and legal age can vary by state — always check your local rules before registering at any casino.
Our content covers topics including no-deposit free spins, welcome bonuses, live dealer games, payment methods accepted at US casinos, and how licensing and RTP work. If any of that content has raised a question you'd like to put directly to us, we look forward to hearing from you.